Lead Routing with Policy Rules
Use Decision Engine logic to route inbound leads by region, segment, product fit, and account ownership so the right rep gets the right lead every time.
Solutions / Team
Unmeshed helps sales and revenue teams orchestrate lead flows, approvals, pipeline operations, and cross-functional handoffs with explicit runtime visibility across every stage.
1 hr
To go live with your first sales workflow
200+
Sales and revenue systems you can connect
0
Manual handoff steps needed
Trusted by sales and revenue teams at leading organisations
Pick the process slowing your team down right now. Lead routing, quote approvals, pipeline hygiene, handoffs, or renewals. Build it once on Unmeshed and it runs in order, every time.
A qualified lead sitting unrouted for an hour is a missed opportunity. Unmeshed automates lead intake, enrichment, qualification, and owner assignment so high-intent opportunities get acted on as soon as they arrive.
Lead Intake and Qualification
Receive lead event
# step_1
Validate lead payload
# step_2
Enrich lead context
# step_3
Score and classify
# step_4
Route to owner queue
# step_5
Notify assigned representative
# step_6
Why Unmeshed Works Well for Sales Operations
These capabilities help sales teams scale sales process automation without losing control over routing, approvals, and process changes.
Use Decision Engine logic to route inbound leads by region, segment, product fit, and account ownership so the right rep gets the right lead every time.
Model approval paths for discounts, terms, and special deal structures with clear escalations so deals don't stall waiting for someone to check their email.
Fan out to multiple systems (CRM, enrichment, billing, product usage) and assemble one response for sales workflows without building brittle point-to-point integrations.
Use scripting steps for scoring transforms, exception handling, and custom payload generation when standard routing rules aren't enough.
Coordinate transitions between sales development, account executives, finance, and success teams with explicit ownership and completion validation at every step.
Keep execution history across flow revisions so operations teams can audit outcomes as sales motions evolve without losing visibility into what changed and when.
AI Cost Efficiency
When Unmeshed runs an AI step in your lead scoring, meeting prep, or renewal risk workflow, it uses exactly the token budget you configure. Every execution respects those settings regardless of pipeline volume.
Uncontrolled AI Execution
With Unmeshed
Token Limits Per Step
Configure max tokens on your lead scoring, renewal risk, or meeting prep step. Executions enforce the limit on every run regardless of volume.
ai_step( model: "gpt-4o", max_tokens: 256, prompt: score_lead_prompt )
Executions Respect Settings
Every workflow run picks up your token configuration. No step runs outside the bounds you set regardless of how many leads or deals come through.
AI Inside The Workflow
Routing rules, field validation, and stage requirements run deterministically. AI handles the steps that genuinely need it.
Use these as templates for implementation planning and phased rollout. Start with the one causing the most friction right now.
One reminder, sent only if they actually need one.
When a contact gets hot, create the lead only if one does not already exist.
Know which signups matter and alert your team before you've had a chance to check your inbox.
Approve routine expenses instantly with rules, use Claude only to read messy submissions, and send the rest to a human.
Why Unmeshed for Sales
Built by the team behind Netflix Conductor, rebuilt for modern sales operations where every handoff, approval, and renewal motion needs to run reliably without someone manually pushing it forward.
Connect your CRM and go live with a workflow in about 60 minutes with no implementation project required.
Salesforce, HubSpot, Outreach, Gong, Stripe, and 200 more native integrations across your full sales stack.
Lead routing, approvals, pipeline hygiene, handoffs, renewals all running from one place with shared visibility across your team.
Keep routing and approval logic in decision tables so you can update rules without touching the underlying workflow.
Every routing decision, approval, and handoff gets recorded with a timestamp and owner so nothing is ever disputed without evidence.
Set response windows on any approval step and if an approver goes quiet, the next person in the chain gets notified automatically.
Integrations
Connect your CRM, sales engagement tools, billing, and customer systems into one coordinated process with 200 plus native integrations ready to plug in across your revenue stack.
CRM
Salesforce, HubSpot, Pipedrive, Zoho CRM
Sales Engagement
Outreach, Salesloft, Apollo, Gong, Chorus
Enrichment
Clearbit, ZoomInfo, Clay, Apollo, 6sense
Billing and Contracts
Stripe, Zuora, Chargebee, DocuSign, Ironclad
Communication
Slack, MS Teams, Gmail, Outlook, Twilio
New integrations shipped every week
From the Blog
Pick one workflow generating the most manual overhead right now. Build it on Unmeshed, go live in under an hour, then expand to your full sales motion from there.